Terms & Conditions

These Terms & Conditions apply to your use of the All Spins Win Casino website, account services, games, promotions and related features. In these terms, “we”, “us” and “our” refer to All Spins Win Casino, while “you” and “your” refer to the person accessing or using the service.

By visiting the website, registering an account, depositing funds, claiming an offer or playing a game, you confirm that you have read, understood and accepted these terms. If you do not agree with any part of them, you must not use the website or its services. Additional rules may apply to particular games, payment methods, promotions or features. Those rules form part of these terms when they are displayed or made available to you.

You are responsible for checking the current version of these terms before using the service. We may update, replace or revise the terms from time to time. Changes may be made to reflect legal requirements, changes to the website, operational needs or improvements to the service. The updated version will apply from the date it is published, unless a different effective date is stated. If you continue to use the website after a change, that use will generally indicate acceptance of the updated terms.

The website is intended for people who may lawfully access online gambling services in their location. You must make your own enquiries about the laws that apply to you. It is your responsibility not to use the website where online gambling, account registration, deposits or withdrawals are prohibited. We may restrict access to the website or particular services where this is necessary to meet legal, regulatory, technical or operational requirements.

Important points

• You must use the website only for lawful purposes.
• You must provide accurate, current and complete information when requested.
• You must follow the rules for each game, promotion and payment method.
• You must not use the service if you are under the legal gambling age that applies to you.
• You must not allow another person to use your account.
• You must gamble only with money you can afford to lose.

Games are provided for entertainment and carry a risk of financial loss. Outcomes are determined by the applicable game rules and, where relevant, randomised systems. Past results, patterns, statistics or previous wins do not guarantee a future result. You should review the information displayed for a game before placing a wager, including any minimum or maximum stake, feature rules and conditions that may apply.

You are responsible for checking the details of each wager before confirming it. Once a wager has been accepted, it may not be cancelled or changed except where the game rules, technical circumstances or applicable law allow. If there is a display error, system fault, interrupted connection or other technical problem, we may investigate the affected transaction and correct it in a fair and lawful manner.

Deposits must be made using an approved payment method belonging to you or used with the account holder’s lawful authority. We may refuse, delay or reverse a transaction where it appears unauthorised, unlawful, irregular or inconsistent with verification requirements. Your bank, card issuer or payment provider may apply separate fees, limits, exchange rates or conditions. We do not control those third-party terms.

Withdrawal requests may be subject to account verification, payment checks, game rules, applicable law and any relevant conditions shown at the time of the request. We may return funds through an approved method or request further information before processing a withdrawal. You should ensure that your payment details are accurate. We are not responsible for a delay or failed transfer caused by incorrect information, a third-party provider or circumstances outside our reasonable control.

Promotions, bonuses, free plays, tournaments and other offers may be available from time to time. Each offer may have separate terms covering eligibility, activation, expiry, wagering, game contribution, maximum use, withdrawal and other requirements. Those promotional terms must be read before an offer is accepted. Unless stated otherwise, a promotion is personal, cannot be transferred and may be available only once per person, household, device, payment method or account.

We may change, suspend or withdraw a promotion where permitted, including where an offer has been used in error, abused, manipulated or claimed by an ineligible person. If a transaction or promotional benefit is affected by an obvious error, we may correct the error or void the affected benefit in accordance with applicable law. We will not knowingly remove rights that cannot lawfully be excluded.

Before using a payment method or offer

1. Check that the payment method is authorised for use with your account.
2. Review any displayed fees, processing information and transaction conditions.
3. Read the specific rules for a promotion before activating or using it.
4. Confirm the stake and game details before submitting a wager.
5. Keep records of important transaction and promotional information.

The website, text, graphics, logos, software, game content and other materials are owned by or licensed to the relevant rights holders. You may use them only for personal, lawful use of the service. You must not copy, reproduce, modify, distribute, publish, reverse engineer, sell or commercially exploit website content unless you have written permission or the law allows it.

We aim to keep the website available and information accurate, but access may occasionally be interrupted for maintenance, updates, security work, technical faults or reasons outside our reasonable control. We do not promise that the website will always be uninterrupted, error-free, compatible with every device or available in every location. You are responsible for your internet connection, device, software and any charges imposed by your telecommunications or payment provider.

To the maximum extent permitted by law, we are not responsible for loss caused by your failure to follow these terms, incorrect information supplied by you, misuse of your account, unauthorised access resulting from your failure to protect login details, third-party services or events outside our reasonable control. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law.

We may suspend, restrict or close an account where we reasonably consider that you have breached these terms, provided inaccurate information, failed a verification process, engaged in prohibited activity, created a risk to the service or another person, or where action is required for legal, regulatory, security or responsible gambling reasons. We may also stop providing a game, feature or service at any time where permitted.

You may request closure of your account through the available account or support process. Closing an account does not remove obligations that arose before closure, including obligations relating to unlawful activity, disputed transactions, verification, outstanding matters or promotional conditions. Any remaining balance will be handled subject to verification, applicable law, payment rules and the circumstances of the account.

If part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms, together with any applicable game, promotion and privacy terms, represent the agreement governing your use of the service, subject to any mandatory rights and requirements that apply.

Questions or concerns about these terms should be raised through the contact or support options displayed on the All Spins Win Casino website. We may ask for information needed to review your enquiry. Before contacting us, include the relevant account or transaction details where appropriate, but do not send passwords or unnecessary sensitive information.